Contact 55 Club

Reach us

Have a question about your 55 Club account? Our support team is ready to help with account registration, deposits, withdrawals, game queries, and bonus claims. Getting in touch is simple, choose the channel that suits you best.

Contact us

• Email: [email protected], ideal for sharing transaction IDs, UPI reference numbers, or screenshots
• In-app chat: Tap the chat icon inside the 55 Club app for real-time help

Email responses are typically delivered within 24 hours. For urgent matters, such as a delayed withdrawal via PhonePe, GPay, or BHIM, in-app chat during live-agent hours provides a faster resolution.

Office hours

55 Club is a fully online platform serving players across India, so our support does not follow a traditional office calendar. Here is exactly when you can reach us:

• Automated in-app chat: 24 hours a day, 7 days a week, including weekends and public holidays such as Diwali and Holi
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST

During live-agent hours, a support representative can assist with account verification, KYC document checks, bonus eligibility questions, and payment status updates for transactions processed via PhonePe, GPay, or BHIM UPI. Outside those hours, the automated assistant logs your issue for the next available agent.

Online-only support

55 Club is a fully digital platform, all support is provided exclusively through email and in-app chat. There is no physical office, no walk-in counter, and no postal address anywhere in India or abroad. Please do not attempt to visit us in person; it is neither possible nor necessary.

Instead, use our secure digital channels for all queries. The in-app chat records every conversation, making it easy to follow up on open tickets. Email is best for attaching evidence, such as a screenshot of a failed payment or a BHIM transaction reference, when reporting an issue. Both channels are monitored daily to keep your wait times as short as possible.