55 Club - Privacy Policy

Information We Collect

Personal Information You Provide

When you register an account or interact with 55 Club at play55club.com, we may collect the following information that you provide directly:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment and withdrawal details, including UPI IDs, bank account numbers, and wallet identifiers
• Government-issued identity documents submitted for KYC verification (e.g., Aadhaar, PAN card)

Information Collected Automatically

When you access or use our platform, we automatically collect certain technical and behavioural data, including:

• IP address, device type, operating system, and browser type
• Pages visited, features used, and time spent on the platform
• Transaction history, game participation records, and wagering activity
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Referral source and marketing attribution data

Information From Third Parties

We may receive information about you from third-party payment processors, identity verification services, fraud-prevention agencies, and analytics providers. This data is used solely to operate and secure the 55 Club platform and is handled in accordance with this policy.

How We Use Your Information

Service Delivery and Account Management

We use the information we collect to create and maintain your 55 Club account, process deposits and withdrawals, verify your identity as required under applicable regulations, provide customer support, and deliver the games and features available on play55club.com.

Security, Fraud Prevention, and Legal Compliance

Your data helps us detect and prevent fraudulent transactions, unauthorised access, money laundering, and other unlawful activities. We also use it to comply with applicable Indian laws and regulations, respond to lawful requests from regulatory authorities, and enforce our Terms and Conditions.

Communications and Marketing

With your consent or where otherwise permitted by law, we may use your contact details to send you:

• Transactional notifications (account activity, deposits, withdrawals)
• Promotional offers, bonuses, and tournament announcements related to 55 Club
• Platform updates and policy change notices

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional and legally required communications cannot be opted out of while your account remains active.

Analytics and Platform Improvement

We analyse aggregated and pseudonymised usage data to understand how players interact with 55 Club, identify technical issues, improve game performance, and develop new features. This analysis does not identify you individually.

Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract, to provide the services you have requested; (b) legal obligation, to comply with KYC, AML, and other regulatory requirements; (c) legitimate interests, to maintain platform security and improve our services; and (d) consent, for marketing communications where required.

Your Rights

Access and Portability

You have the right to request a copy of the personal data 55 Club holds about you. Where technically feasible, we will provide this data in a structured, commonly used, and machine-readable format.

Correction

If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it. You can update basic account details directly within your 55 Club account settings or by contacting our support team.

Deletion

You may request the deletion of your personal data. We will honour such requests to the extent permitted by law. Please note that we are required to retain certain records, including transaction history and KYC documents, for the periods mandated by applicable Indian financial and gaming regulations, even after account closure.

Restriction and Objection

You have the right to request that we restrict the processing of your data in certain circumstances, or to object to processing carried out on the basis of our legitimate interests. We will assess each request and respond within a reasonable timeframe.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

How to Exercise Your Rights

To submit a request regarding any of the rights listed above, please contact us using the details in the Contact Us section below. We will respond within 30 days. We may need to verify your identity before processing your request to protect your account security.

Data Retention

We retain personal data for as long as your account is active and for such further periods as are necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymise it securely.